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Customer Service Quotes from some of the leaders in investing, business, and finance. Includes quotes about Customer Service, the proper servicing of consumers, and improving the way a company serves customers.

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Customer Service Quotes by famous people Customer Service Quotes by Famous People

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos - Customers - Marketing - Selling

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Jeff Bezos - Customers - Commitment

Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
Dale Carnegie - People - Business - Customers - Problems

Our business is about technology, yes. But it's also about operations and customer relationships.

Michael Dell - Customers - Technology - Business


The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
Peter Drucker
- Marketing - Products - Customers - Understanding

Your most unhappy customers are your greatest source of learning.
Bill Gates - Customers - Learning

It's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it's all about numbers, numbers, numbers.
John Ilhan - Challenges - Job - Customers
- Marketing

This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.
John Ilhan - Customers - Marketing


I feel I'm able to serve my customer by knowing what she or he wants. One of the ways I'm able to do this is through my website, and email: people give me great ideas, tell me what they want, what they don't want. It's really instrumental, and helps me stay in touch with people.
Kathy Ireland - Customers - Knowledge - Internet - Ideas - Help

With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That's how people want to be treated, with respect. That's what I tell my employees.. customer service is very important.
Magic Johnson - Business - Customers
- Important - Customer Service - Respect

For us, our most important stakeholder is not our stockholders, it is our customers. We're in business to serve the needs and desires of our core customer base.
John Mackey - Stocks - Customers
- Business

If you have a good relationship with your customer, the business process flows that much more smoothly.
Richard Pratt - Customers - Rich

Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.
Howard Schultz - Respect - Employee - Customers - Management - Encouragement


It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.
Howard Schultz - Earnings - Employee - Customers - Retailing


The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
Kerry Stokes - Important - Customers - Business

People ask me, how is managing in the New Economy different from managing in the Old Economy? Actually, it's a lot the same. It's about the financial discipline of the bottom line, understanding your customers, segmenting your customers by their needs, and building a world-class management team.
Meg Whitman - Ebay -
Companies - Management - Economy - Customers - Customer Service - Finance

Remember that you are a teacher, you are helping people, making them feel safer, taking them from fear to love, from ignorance to knowledge.
Stuart Wilde - Knowledge - Customers - Teaching
- Help - Fear - Love

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar - Business - Customers - Management - Opportunity


Motivational Quotations about Customer Service and Serving the Consumer Motivational Quotations about Customer Service and Serving the Consumer

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