Popular Quotes by Subject
from some of the leaders in investing, business,
and finance. Includes quotes about Customer
Service, the proper servicing of consumers,
and improving the way a company serves customers.
Business Quotes> Customer Service
Customer Service Quotes by Famous People
If you do build a great experience, customers
tell each other about that. Word of mouth
is very powerful.
Bezos - Customers
We see our customers as invited guests to
a party, and we are the hosts. It's our
job every day to make every important aspect
of the customer experience a little bit
Bezos - Customers
Dealing with people is probably the biggest
problem you face, especially if you are
in business. Yes, and that is also true
if you are a housewife, architect or engineer.
Carnegie - People
Our business is about technology, yes. But
it's also about operations and customer
Dell - Customers
The aim of marketing is to know and understand
the customer so well the product or service
fits him and sells itself.
Your most unhappy customers are your greatest
source of learning.
Gates - Customers
It's a very, very tough market. So unless
you do a really good job, you buy the right
products from the manufacturers, you service
the customer, they keep coming back, they
bring their friends in, it's all about numbers,
Ilhan - Challenges
This may seem simple, but you need to give
customers what they want, not what you think
they want. And, if you do this, people will
keep coming back.
Ilhan - Customers
I feel I'm able to serve my customer by
knowing what she or he wants. One of the
ways I'm able to do this is through my website,
and email: people give me great ideas, tell
me what they want, what they don't want.
It's really instrumental, and helps me stay
in touch with people.
Ireland - Customers
With businesses, you go to the same places
because you like the service, you like the
people and they take care of you. They greet
you with a smile. That's how people want
to be treated, with respect. That's what
I tell my employees.. customer service is
Johnson - Business
For us, our most important stakeholder is
not our stockholders, it is our customers.
We're in business to serve the needs and
desires of our core customer base.
Mackey - Stocks
If you have a good relationship with your
customer, the business process flows that
much more smoothly.
Pratt - Customers
Our mission statement about treating people
with respect and dignity is not just words
but a creed we live by every day. You can't
expect your employees to exceed the expectations
of your customers if you don't exceed the
employees' expectations of management.
Schultz - Respect
It's ironic that retailers and restaurants
live or die on customer service, yet their
employees have some of the lowest pay and
worst benefits of any industry. That's one
reason so many retail experiences are mediocre
for the public.
Schultz - Earnings
The most important adage and the only adage
is, the customer comes first, whatever the
business, the customer comes first.
Stokes - Important
People ask me, how is managing in the New
Economy different from managing in the Old
Economy? Actually, it's a lot the same.
It's about the financial discipline of the
bottom line, understanding your customers,
segmenting your customers by their needs,
and building a world-class management team.
Whitman - Ebay
Service - Finance
Remember that you are a teacher, you are
helping people, making them feel safer,
taking them from fear to love, from ignorance
Wilde - Knowledge
Statistics suggest that when customers complain,
business owners and managers ought to get
excited about it. The complaining customer
represents a huge opportunity for more business.
Ziglar - Business
Motivational Quotations about Customer Service
and Serving the Consumer
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