Could you describe what you do and how you
earn your living Tim?
As a professional speaker and trainer for
over 35 years my mission is to help organizations
profitably increase there sales effectiveness
and improve their management focus, direction
and performance. As a best selling author
my purpose is to share ideas, concepts and
techniques with my readers that will help
them improve their personal life, relationships,
and career and business success.
2) How did you become an expert on management
Spent years on the street selling advertising,
and a variety of other products and services.
Have read hundreds of books on these subjects
and each year invest 10% of my income on
personal and career development. As an executive,
manager and business owner, I have managed
employees in companies that range in sales
from 10 million to over 1 billion dollars
3) What can you do for a company that is
considering a motivational speaker or trainer
for their employees?
Empower their employees to take full responsibility
for their own motivation and performance.
Give them proven techniques and ideas that
will help them achieve success for themselves
as well as their employers. Effective motivation
is inside-out not outside-in, therefore
it is important to look in the mirror for
your success and not point your finger elsewhere.
4) What has been your most challenging moment
in business, and how did you deal with it?
Facing 3 recessions when employee training
is always the first thing cut out of most
budgets. I drew a line in the sand and basically
said to myself - either practice what you
preach or you don't have the right to preach
5) What are some of your best tips for dealing
You get the behavior you reward. All behavior
is the reward of a direct or indirect reward
system or process.
decision making further down the ladder.
Let people close to the issues and problems
make the decisions.
shoot the messenger. Dont punish
employees who deliver bad, yet realistic
your employees. Give them the authority
to use resources and make decisions.
authority with responsibility. Giving
responsibility without authority is de-motivating.
is top-down. Culture is created by senior
management and carried out by employees.
an encourager. Giving thoughtful, frequent,
positive appreciation is a critical key
to effective motivation.
what you expect. If you are not inspecting
what you expect - it isn't happening.
with integrity. Life is perceptual. All
messages can be misinterpreted.
change. Change is constant. Use it, plan
for it and make it your partner.
by example. Learn to live by the rules
you set for others. No exceptions.
positive feedback. People need to be validated
and perform better when they are.
daily. Take the time to catch people doing
things right and wrong. Then coach them.
in training. The only way to improve skills
and attitudes is with consistent and appropriate
training. Invest in it regularly. Training
is not a cost but a necessity for on-going
your employees. If you dont trust
them, they wont trust you.
decisions. Dont worry about whether
they are right. Just make them turn out
change effectively. People dont
like change - it is filled with uncertainty.
Sell it creatively.
you have a problem look up the ladder
for the cause and down the ladder for
the solution not the other way around.
negative feedback. Negative feedback should
not punish but change behavior.
are responsible to your employees not
a positive motivational climate. You cant
motivate anyone. Motivation is internal
an open mind. Let go of your personal
perceptions, prejudices, judgments and
opinions. Be willing to change and grow.
procrastination. Learn to do things now.
Learn to act. Dont wait for perfect
risk taking. Reward risk takers.
punish mistakes or failure. As long as
people learn from their mistakes they
can grow and improve.
your eye on the ball. There are just a
few critical success areas. What are they
for your business?
yourself. Read, learn, study and be willing
to continue your ongoing development.
skills are everything. The biggest reason
poor managers fail is poor people skills.
Be willing to trust your employees. Let
go of the need to control everything.
performance not tenure. Rewards should
be pegged to improved performance only.
an atmosphere of creativity. Your organization
has creative people. Let them use it.
6) Do you think great managers are born
or can they be taught to be great managers?
No one is born with talent. Pilots need
to learn to fly, doctors need to learn
medicine, brick layers need to learn how
to lay bricks and managers need to learn
how to manage. Unfortunately most managers
today wing their management decisions,
actions and behaviors.
7) What do participants of your sales
and management boot camps gain from the
Graduates from my Boot Camps understand
the skills and attitudes required for
success and how to apply them to have
sustained continuous success. Most sales
and management training today is only
about techniques, strategies and tools.
A person's self-image is the most important
element in any successful career. My Boot
Camps blend both the psychological principles
needed for success as well as the concepts,
techniques and tools required. People
who complete my Boot Camps sell more and
More information on Tim Connor can be found
Tim also has a Sales
and Management Column at Woopidoo.com.
This Management Speaker Interview
may not be reproduced online.
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